RETURNS & EXCHANGES POLICY

We want you to be happy with your purchase and we apologize if it is not. For whatever reason that you are not satisfied, we would be most happy to provide exchanges and returns for all items purchased from us if the following conditions are met :

  • All items must be in their original packaging with product tags intact
  • All items must be unworn, unused, unwashed and in its original condition
  • All items would need to be purchased originally from tufafii.com

If non of the above conditions are met, we regret to inform that we are unable to process any claims for exchanges or refund regardless that the items have been mailed back to us.

Sales item(s) are non-exchangeable nor returnable.

EXCHANGES & RETURNS

Items returned within 7 days of their delivery in same as new condition will be eligible for a full refund in Store Credit or Exchanged for another Item of equal value. The Customer is responsible for shipping charges when making return.

All returns would need to be shipped to:

Tufafii,

41 Jabi Road West,

Off Alkali Road,

Kaduna, Nigeria.

Tel: +234 9035 00 0097

 

*Please Note: The Customer is responsible for Shipping Charges when making return.